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Skills &  Process

Research

To gather information

Contextual Inquiry


Heuristic Evaluation

To view the report


Analytics Review

To view the report


Competitor Analysis


Surveys

To view the report


User Interviews


A/B testing

To view the report


Synthesis and Ideation

To make sense of the gathered data

Card Sorting


Affinity Diagramming


Feasibility Matrix


Personas


Flow model


Sequence model


Storyboarding

Prototyping &  Design

To provide form to the idea

Sitemap


Low fidelity prototyping

Paper


Medium fidelity prototyping

Balsamiq


High fidelity prototyping

Adobe Photoshop, Illustrator, After effects


Interactive prototyping

Axure, Invision, Mockflow, Framer, HTML & CSS


User Testing